Refund policy

Return & Exchange Policy

At Gear Studio, customer satisfaction is important to us.

Returns

Returns are accepted only if:

• The product is damaged during delivery.

• You received the wrong item.

• The product has a verified manufacturing defect.

Requests must be made within 3 days of delivery.

Non-Returnable Items

We do not accept returns for:

• Change of mind

• Incorrect ordering by the customer

• Used products

• Opened packaging (unless defective)

• Physical damage caused after delivery

Exchange

Eligible products will be exchanged after inspection.

If the same item is unavailable, we may:

• Offer store credit

• Offer a replacement of equal value

• Issue a refund where applicable

Return Process

1. Contact Customer Support.

2. Share your order number.

3. Provide photos/videos of the issue.

4. Wait for approval before shipping the product.

Unauthorized returns will not be accepted.